Return & Exchange Policy

01 Right to Return:

According to the Consumer Protection Law No. 18 of 2018, you have the right to return most items purchased online within 14 days of delivery without providing a reason. This applies to all online stores registered in Egypt.

02 Conditions for Return:

1- The item must be in its original condition, with all tags and packaging intact.

2- You must have the original receipt or purchase order.

3- You may need to return the item to the original seller or a designated drop-off point.

03 Return Process:

1- In Order to return you must fill out our Return and Exchange Form

2- You Will be charged a return shipping fee.

Fill An Exchange Form